Patient Testimonials

Lisa's Story

“As a mom I know what’s best for my children and when my son, Nicholas, got sick, I knew Doctors was where we needed to go.”

When my son Nicholas was ill, I knew he needed treatment fast. I chose the Emergency Department at Doctors Hospital because I knew I could expect him to be treated with quality care and dignity. Nicholas was made to feel comfortable and was never nervous or frightened and that means the world to me. I can confidently say that the Emergency Department at Doctors pair’s efficiency with quality and that equals excellence. Each staff member treated Nicholas in a timely fashion while being kind. Doctors is truly a gem in our community.

• -Lisa Smith, Mother of Emergency Department patient, Nicholas

Allison's Story

“Doctors Hospital gave me the opportunity to marry my best friend.”

When I arrived at Doctors the day Rich had his heart attack, he was already prepped and ready to go into surgery. I don’t remember too much from that day as much of it was a panicked blur! I do know that I was allowed to see Rich for a few seconds before he was rushed into surgery, and that meant so much to me. I needed to see him in that moment.

In the days that followed, I experienced a bedside manner at Doctors that I have not seen at other hospitals. Everyone was so kind and caring and really made an effort to help me be ok during this scary, uncertain time. While they set realistic expectations, I was told numerous times to have faith and keep positive. I really needed to hear that. We bonded with the staff so much so that Maria, one of the ICU nurses, even came all the way to Charleston for our wedding in May! I never would have had the chance to marry my best friend if it weren’t for Doctors.

• Allison Leonard Murphy, Wife of Richard, Emergency Room/Cardiac Patient

Michael's Story

“As a paramedic, I know what to do in an urgent situation. Doctors did everything right and I could not have asked for better care.”

When I went to the Emergency Department at Doctors Hospital I was in unbearable pain and needed relief. Upon arrival, I was seen within moments and soon after was taken to a patient care room. My nurse, Lisa, was more than I could ask for – she was kind, compassionate and attentive to my needs. I truly appreciated that everyone was concerned about my comfort, for example, knowing the room was cold I received warm blankets and was checked on about every ten minutes. When you’re in pain, little things matter and Doctors understands that.

• Michael Willis, Emergency Room Patient