Patients & Visitors

Visitor Information

Visitors are welcomed guests in our facility. We encourage visitors to visit between the hours of 9am and 9pm daily. Specialty units such as Intensive Care, Burn Services and Doctors Rehab may have more restricted visiting hours due to treatments and special needs of our patients. Observance of our visiting hours helps us best fulfill our commitment to provide the high quality service to you and our other patients. As part of the patient's overall therapy, the doctor may suggest certain guidelines that are more restrictive than the ones listed below. Please observe the following requests when visiting a patient:

Cafeteria

A full service cafeteria, located on the first floor, is available for the convenience of guests and family. A 24-hour vending area is located on the first floor near the Emergency Department

Cafeteria Service Hours (seven days a week)

Breakfast - 6:30 AM - 9:30 AM
Lunch - 11:00 AM - 1:45 PM
Dinner - 4:30 PM - 8:00 PM
Drinks; Snacks - 9:30 AM - 10:30 AM
Soup, Salad, Deli Bars - 11:00 AM - 4:00 PM & 4:30 PM - 8:30 PM
Closed 10:30 AM - 11:00 AM; 4:00 PM - 4:30 PM & 8:00 PM - 6:30 AM

Gift Shop

Doctors Hospital's gift shop, located neaqr the main lobby of the facility, is stocked with items ranging from adult gifts and children's toys, to personal items, candy and flowers. Operated by the Volunteer Guild, it provides funding for many of the Guild's special projects benefiting the hospital. Gift shop hours are Monday - Friday 9am - 6pm. To call the gift shop: (706) 651-6388

Hotels & Lodging 

If your loved one is at Doctors Hospital, and you need a place to stay, we have negotiated special rates with area hospitals to better help you during this time. Click Here for a list of participating hotels.

Maps & Directions

Click here to view maps & directions.

FREE Valet Parking

What should the customer expect when they drive up to the hospital?
They can expect to have their vehicle door opened with a warm greeting, and provided information, such as directions, friendly assistance, wheelchair assistance, arrange for immediate assistance in medical emergencies on site, and or valet service. They can expect to have their luggage and personal equipment placed onto a cart for transport if they are being admitted.

When driving up to the main entrance of the hospital or Joseph M. Still Burn Center building, a customer wishing to use our valet service will receive a Claim Ticket from the valet attendant. The attendant will then park the customer's car in the designated valet parking lot.

Where is the valet parking lot located?
The valet parking lot is located near the main entrance of the hospital. It is restricted and security enforced.

How does the customer retrieve their car when they are ready to leave the hospital?

The customer must present the Claim Ticket they received when they arrived at the hospital to the valet attendant fo retrieved. The attendant will then go get the customer's vehicle.

How does a customer retrieve their vehicle if it is after valet parking business hours?
After close of valet business, all remaining valet vehicle keys, are written up on our key transfer list and placed in a lock box turned over to hospital security. All customers who need to retrieve their vehicles during this time must present their claim ticket to hospital security to get their keys.

Hospital security can be contacted by picking up one of the courtesy phones located in the main lobby of the hospital and the Joseph M. Still Burn Center building.

Visiting Hours

Visitors are welcomed guests in our hospital. Our visiting hours are from 11 a.m. - 9 p.m. Observance of our visiting hours helps us best fulfill our commitment to provide the high quality service to you and our other patients. As part of the patient's overall therapy, the doctor may suggest certain guidelines that are more restrictive than the ones listed below. Please observe the following requests when visiting a patient:

  • Only two visitors should be in the room at one time. 
  • Visitors should leave the room promptly when treatment is to be given, or when asked to leave by hospital staff or the physician. 
  • Visitors and patients are requested to speak quietly and to be considerate of other patients. 
  • Visitors should not enter a patient room when a "No Visitors" or "Isolation" sign is on the door. 
  • All facility entrances, except the Emergency Department entrance, are locked between the approximate hours of 10:30pm and 5am.
  • A family member remaining overnight must obtain a visitor pass from security personnel, located in the corridor between the Emergency and Radiology departments. This is to ensure the safety of our patients, employees and other visitors.

Please ask the patient's nurse for specific visiting times. To assure their safety, small children must be attended by a responsible adult while on hospital premises and grounds.

Physical Rehabilitation Center Visitors

Monday - Friday: 4 p.m. - 9 p.m.

Saturday: 12 p.m. - 9 p.m.

Sunday: 11 a.m. - 9 p.m.

Because of the nature of critical care units, more specific policies are established for visitors. Plants, flowers and other gifts cannot be brought into the patient room. We ask that visitors be kept to immediate family and that visits last no longer than 30 minutes.

Visiting times in the Critical Care Unit are 10 a.m., 2 p.m., 5 p.m. and 9 p.m. A family member remaining overnight in the waiting area must obtain a visitor pass from security personnel, located in the corridor between the Emergency and Radiology departments. This is to ensure the safety of our patients, employees and other visitors.

Joseph M. Still Burn Center Vistors

The visitation policies for our Burn Center are vital to the prevention of infection to our patients. For Burn Center patients, visitors are allowed 30 minutes during the times of 8:30 a.m. - 9:30 a.m., 12 p.m. - 1 p.m., 5 p.m. - 6 p.m. and 8:30 p.m. - 9:30 p.m. with no more than two visitors at a time.

All visits must first be cleared by the nursing staff through the call stystem at the entrance to the Burn Center. Visitors are usually restricted to immediate family members. When family members arrive at the patient's door, they will be instructed in the proper isolation procedures (careful hand washing, donning isolation gowns, masks, gloves, hair and shoe covers) prior to entering the room.

Tobacco Free Campus

In November of 2009, Doctors Hospital has joined hospitals across Georgia in an effort to become tobacco-free. CEO Doug Welch says, “Our hospital is committed to the health and safety of all of our employees, patients, and visitors. We feel that we should take a leadership role on major health issues. Making our campus completely tobacco-free firmly supports our belief in the health and wellness of our people.”

ICU

ICU Visiting Hours:

  • 8:30 am – 9:00 am
  • 11:30 am – 12:30 pm
  • 2:00 pm – 3:00 pm
  • 5:00 pm – 6:00 pm
  • 9:00 pm – 10:00 pm

ICU Direct Line: (706) 651-2420

Visitation Guidelines for ICU:

  • Immediate Family Only (12 years of age or older)
  • Flowers are not permitted in the ICU as they can carry germs that can make the patients ill.
  • Before touching anything in the room and before exiting the room, please use the hand sanitizing gel located on the wall as you enter. In some cases you may be asked to use soap and water to clean your hands.
  • Please follow the instructions that are posted on patient doors.

Intensivist / Family Conference: Starting at 1130 (exceptions – emergency)

ICU Waiting Room: (706) 651-6309 or (706) 651-6310

ICU Director: Linda Fallen, RN, BSN, CCRN – (706) 651-2106

ICU Manager: Theresa West, RN, BSN, CCRN - (706) 651-3432

Administrative Assistant: Debra Cooper - (706) 651-6292